Payment Police
Payment Policy
At Velnor, we are committed to providing a secure and convenient payment experience for all our customers. Below you will find information regarding accepted payment methods, transaction security, and related terms.
Accepted Payment Methods
We currently accept the following major payment providers:
- Visa
- Mastercard
- Paypal
Your payment will be processed securely at checkout. Please note that only one payment method can be used per order.
Currency
All prices listed on our website are displayed in Canadian Dollar (CA$) unless otherwise stated. Any currency conversion fees are the responsibility of the customer and may be applied by your payment provider.
Payment Processing
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Payments are charged immediately upon placing an order.
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You will receive an order confirmation by email once your payment has been successfully processed.
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If your payment is declined, please verify your card details or contact your bank directly.
Security & Data Protection
We take your online security seriously. Our checkout process is encrypted with SSL (Secure Socket Layer) technology, ensuring that all sensitive payment information is transmitted securely. We do not store or have access to your full credit card details.
Fraud Prevention
For your safety, all transactions are monitored for suspicious activity. Orders flagged as high risk may require additional verification or may be cancelled for security reasons.
Failed or Cancelled Payments
If a payment fails or is cancelled:
No funds will be deducted from your account.
You may attempt the transaction again using the same or a different payment method.
Company Information
Company Name: VIVAZZ LLC
Website name: Velnor
Phone: +1 575 221 9140
Email: info@usevelnor.com
Address: 8206 Louisiana Boulevard NE - Albuquerque - NM - 87113 - US
Opening Hours: Monday - Friday: 08:00 - 18:00 & Saturday and Sunday: 10:00 - 16:00
Our average response time is 24 hours.

